Cancellation


Missed Appointments Cancellation Policy

Please give a minimum of 48 hours notice to cancel your appointment – please see below:

 

Please note it would be much appreciated if you could give advance notification should you wish to cancel your appointment. We realise your time is valuable and we make sure the time slot we reserve for you is yours to keep so you can get the best service possible. In order for us to keep this level of service, we ask our patients to give a minimum of 48 hours notice (2 business working days) should you wish to cancel the appointment. If you do wish to cancel a planned appointment, please call or text the mobile number or email: info@therapycbtonline.co.uk tel: 07850 124 561 to notify your therapist as soon as possible. If you simply fail to attend the scheduled appointment, or do not cancel 48 hours (2 business working days) in advance, you will be liable to pay the full session fee. Please take into consideration that insurers will not cover you for any missed appointments and you will be responsible for the full session fee if you were unable to notify us 48 hours prior.

Acknowledgment and Consent

By signing this form, you acknowledge that:

 

You understand and agree to abide by the policies detailed in Garry M Barnett’s Practice Patient Contract;
We have discussed and clarified any questions you may have relating to this document.







Consent for audio recording

Although it can be helpful for therapists to audio record sessions you have the right to refuse permission for your sessions to be recorded. If you agree to a recording session please sign below. You have the right at any time to ask that all recordings be paused or erased.




Reserving appointments

Please complete the form and email to info@therapycbtonline.co.uk or telephone to reserve appointments. We will pre-authorise your card before your session. You can then choose to pay by cash, debit or credit card at the end of your appointment. Please note there is a fee of 2.0% for processing credit and debit cards.




Credit card authorisation

Please give 48 hours notice by telephone, text message or email, if you are unable to commit to your appointment. Last minute cancellations (i.e. less than forty eight hours before the designated appointment) or if you fail to attend the appointment; you will be liable to pay the full treatment session and the invoice will reflect that information appropriately. If you are paying through health insurance, you will be invoiced for late cancellations rather than your insurance company.

 

I authorise Garry M Barnett or the specified clinic to charge the above mentioned fee or an agreed fee with the therapist per session to my debit or credit card for payment of therapy services and/or associated expenses such as late cancellations or failure to attend the appointment.








ADDRESS THE CARD STATEMENTS ARE MAILED TO (BILLING ADDRESS):






This information must match the card otherwise it may fail to process. We request that you contact the therapist or the clinic immediately if there are any changes. This agreement will remain in effect, and your card may be charged, until the therapy agreement is cancelled in writing.




Disclaimer

While we endeavour to ensure that the information on this Website is correct, we do not warrant that it is accurate, complete or up to date. Changes relating to the material of the website or described products can be at any time without notice.

 

All text and data contained in this Website is purely for guidance only and is not intended to be definitive. To the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms which but for these Terms might have effect in relation to this Website. You must bear the risks associated with the use of the Internet. This clause does not affect your statutory rights.

 

We accept no responsibility for the content of sites unrelated to this website which may show website links with or for any content displayed on this site. The existence of links from to other sites does not imply this website endorsement of the sites’ entire content (due to the changing nature of the net) or of their officers or employees. However, if you have a complaint about a particular site to which this website has provided a link, please write to us with details and we will consider removing links to them from this site to: info@therapycbtonline.co.uk